Senior Manager of Loyalty

Job Description

Key Responsibilities

• Develop and execute comprehensive loyalty programs to drive customer retention and engagement
• Analyze customer data to identify trends and insights that inform loyalty program development
• Collaborate with cross-functional teams to integrate loyalty programs with marketing campaigns and customer experiences
• Manage loyalty program budgets and track ROI to ensure program effectiveness
• Stay up-to-date on industry trends and best practices in loyalty marketing

Requirements

• 5+ years of experience in loyalty marketing or a related field
• Strong understanding of customer behavior and loyalty marketing strategies
• Excellent analytical and problem-solving skills
• Ability to collaborate with cross-functional teams
• Strong communication and project management skills
• Bachelor's degree in Marketing or a related field

Benefits & Perks

• Competitive salary and bonus structure
• Comprehensive health insurance and benefits package
• Opportunities for professional growth and development
• Flexible work arrangements and remote work options
• Access to cutting-edge marketing tools and technologies

Job Details