Operations Manager

Job Description

Key Responsibilities

• Work holistically with the New York Operations Director, Supervisors, and Associates to ensure the timely and accurate transportation and movement of all inbound/outbound activities within the warehouse
• Track daily team performance and provide feedback and training to associates as needed
• Track and manage daily volume to ensure no disruption in SLA compliance
• Manage and make progress on all market OKRs and KPIs specifically around DOTIF, quality of service, inventory, and provide a best in class experience to brand and retail partners
• Monitor and track team's adherence to standard operating procedures (SOP)
• Forecast and monitor staffing needs and schedules of department associates
• Collaborate with all departments to ensure regular and productive cross-department communication
• Provide timely and professional communication to support other Nabis departments and external partner relationships
• Ensure compliance with all state and federal regulations regarding cannabis distribution, including inventory tracking and reporting
• Manage relationships with vendors and other supply chain partners
• Lead continuous improvement initiatives, leveraging technology and data analytics to enhance operational efficiency and customer satisfaction

Requirements

• 2+ years of experience within a warehouse or logistics setting
• 2+ years of experience managing a team of at least 30+ employees
• High empathy, excellent communication skills, and an interest in working directly with a wide array of people
• Superior time management and organization
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
• High EQ, low ego, and a willingness to do everything, including manual labor
• Delegation and project follow-up
• Meticulous and detail-oriented
• Familiarity with MS Office and various business software (e.g., ERP, CRM)
• Must be 21 years or older
• Monday -- Friday on-site work availability
• Ability to lift 50 lbs., bend, stretch, and twist
• Experience in the Cannabis industry preferred
• Supply chain / data analysis training or the equivalent work experience
• Project management and quantitative analysis expertise

Benefits & Perks

• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
• Competitive salary
• 401k
• Opportunity to work at the fastest-growing cannabis startup in the U.S.
• Diverse work environment
• Equal Opportunity Employer

Job Details