Operations Manager, Expansion

Job Description

Key Responsibilities

• Lead the end-to-end operational launch of new Nabis warehouse markets
• Develop, document, and continuously improve the standardized Expansion Playbook
• Build warehouse operations from the ground up by establishing workflows, SOPs, performance metrics, and training programs
• Recruit, onboard, train, and manage warehouse leadership and associates in new markets
• Own daily warehouse operations during expansion phases, ensuring accurate and timely inbound, outbound, inventory, and transportation activities
• Track, manage, and report on market-level OKRs and KPIs
• Monitor and manage daily volume, labor planning, and staffing forecasts
• Ensure strict adherence to SOPs, safety standards, and all state and federal cannabis distribution regulations
• Partner cross-functionally with Central Operations, Engineering, Finance, People, and other stakeholders

Requirements

• Must be able to travel 75% of the time and up to three consecutive months in market
• High empathy, excellent communication skills, and an interest in working directly with a wide array of people
• Superior time management and organization
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
• 2+ years of experience within a warehouse or logistics setting
• 2+ years of experience managing a team of at least 30+ employees
• Familiarity with MS Office and various business software (e.g., ERP, CRM)
• Must be 21 years or older
• Ability to lift 50 lbs., bend, stretch, and twist

Benefits & Perks

• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
• Competitive salary
• 401k and bonus opportunities

Job Details