Cresco Labs

Lead Order Fulfillment

Cresco Labs

Uxbridge, MA • Full-Time 💰 $21-$21

Posted 1 weeks ago • 1 views

Job Description

Cresco Labs is seeking a Lead Order Fulfillment Agent to work with the Order Fulfillment team to ensure all orders are properly accounted for in the statewide seed-to-sale tracking system and internal sales portal. The ideal candidate will have experience training, leading, and/or mentoring junior staff or new hires, as well as hands-on experience in a factory, production, or manufacturing environment. The Lead Order Fulfillment Agent will serve as a role model and resource for production staff, create and update manifests for outgoing deliveries, and review manifests for incoming products.

Key Responsibilities

  • Serves as a role model and resource for production staff concerning products and services, policies and procedures, industry news, and changes in regulations
  • Creates and updates manifests for outgoing deliveries
  • Reviews manifests for incoming products and follows up with any concerns or questions
  • Completes all required company and/or state-required paperwork in an organized and timely manner
  • Works with the Order Fulfillment Manager and other stakeholders to resolve any discrepancies or inaccuracies in data
  • Coordinates with the management team to ensure that accurate information and documentation is provided
  • Ensures compliance with all state and local cannabis laws and regulations
  • Coordinates inventory-tracking procedures with the Order Fulfillment Manager
  • Assists employees in properly documenting all required information throughout all procedures
  • Assists when needed with onboarding, training, and integration of new hires
  • Accurately reflects cannabis and non-cannabis inventory within Cresco’s and the state’s inventory tracking systems
  • Conducts compliance checks on finished goods within the department, including label verification
  • Maintains a continuous state of alertness to ensure the highest standards of safety for fellow employees, products, and the facility

Requirements

  • Demonstrated experience training, leading, and/or mentoring junior staff or new hires preferred
  • At least 1 year (2-3 years preferable) of hands-on experience in a factory, production, or manufacturing environment
  • Strong proficiency working within MS Excel and other MS office products
  • Prior experience with point-of-sale applications, preferred
  • Knowledge of medical cannabis law, medicinal benefits, and professional cannabis exposure, preferred
  • Ability to effectively communicate through written and verbal formats
  • Effective time-management skills and the ability to multitask
  • Ability to work in a fast-paced, changing, and challenging environment
  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry

Benefits & Perks

  • Major medical, dental, and vision insurance
  • 401(K)-match program
  • FSA/HSA programs
  • LTD/STD options
  • Life insurance and AD&D
  • Paid holidays and paid time off
  • Annual discretionary bonuses
  • Stock options
  • Participation in the employee discount program

Job Details

Job Type

Full-Time

Category

Supply Chain

Required License

Cannabis Worker ID Card

Company Size

1000+

Remote Work

On-site

Pay Range

$21-$21

About Cresco Labs

Cresco Labs

Cresco Labs

Cannabis Cultivation

Cresco Labs is one of the largest vertically integrated multistate cannabis operators in the United States. We cultivate, manufacture, and distribute cannabis products across multiple states, focusing on quality, consistency, and consumer education.

Chicago, IL
1000+ employees
Founded in 2013
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