Dispensary Manager

Job Description

Key Responsibilities

• Ensure all members of the facility deliver a superior level of customer service
• Oversee and manage efficient and compliant operations including inventory management, cash management, employee scheduling, member in-take, and overall record keeping
• Ensure proper training of all dispensary personnel on SOPs, customer service expectations, cannabis 101, and key compliance regulations
• Monitor product selection, assortment and sales trends and partner with buyer and manager to flag any revenue opportunities
• Analyze business results to strategize and enable achievement of KPI’s including sales, customer service, inventory, payroll cost and operating expense
• Lead and encourage effective communication amongst the dispensary team fostering a positive work environment
• Maintain a clean, safe, and welcoming environment inside and outside the facility
• Collaborate with shared services such as compliance, IT, and accounting and appropriately communicate facility needs
• Submit requisitions, invoices and approvals on timely basis

Requirements

• Bachelor’s degree preferred
• 5+ years of progressively responsible experience in a high volume, fast-paced, customer-facing team management
• Cannabis industry experience is desirable
• Demonstrated track record in retail management including financial indicators and budgets
• Demonstrated leadership skills resulting in engaged proficient team members
• Highly Proficient in Microsoft Outlook, Word, Excel and PowerPoint
• Strong knowledge of and proficiency with Point of Sale, inventory and transaction tracking systems used to facilitate sales and operations

Benefits & Perks

• Opportunity to work in a fast-paced and growing industry
• Competitive salary and benefits package
• Opportunity for professional growth and development
• Collaborative and dynamic work environment
• Recognition and reward for outstanding performance

Job Details