Cannabis Full-Time Patient Care Specialist - Warrenton, MO

Job Description

Key Responsibilities

• Delivers an exceptional patient experience including, but not limited to: Creating a positive, memorable experience for every Proper Cannabis patient
• Ensuring the safety and satisfaction of every patient
• Maintaining a thorough knowledge of all dispensary products and medicinal qualities
• Inquiring about any potential issues the patients might be experiencing
• Educating patients on a variety of available products that may achieve their desired outcome
• Tailoring product recommendations to meet the patient’s needs in compliance with state law
• Answering any questions the patients may have related to dispensary products
• Eliciting feedback from returning patients to further customize recommendations
• Serving as a brand ambassador
• Backing up team members as necessary
• Maintaining patient flow
• Maintaining patient confidentiality
• Processes dispensary sales efficiently and accurately
• Entering sales orders into the POS system
• Maintaining an accurate cash count in assigned drawer
• Processing patient payments and dispensing change
• Updating sales and inventory records accurately
• Completes administrative duties
• Attending team meetings
• Collaborating with dispensary staff during times of peak business volume, as directed
• Performing assigned dispensary side job or jobs
• Maintaining the cleanliness of the dispensary, ensuring adherence to hygiene and sanitation guidelines
• Maintaining professional, positive and effective working relationships

Requirements

• HS Diploma or GED
• 1+ years in retail and guest services
• Passion for medical cannabis
• Ability to quickly adapt in a fast-paced, changing, and challenging environment
• Excellent communication skills, both written and verbal
• Customer service oriented and team centered with a positive attitude
• Strong organizational skills and attention to detail
• Ability to gain and maintain a thorough understanding of the medicinal implications and effects of strains including Sativa, Indica, and Hybrids
• Must be 21 years of age or older
• Ability to obtain a Missouri Agent ID by start date, which includes submitting fingerprints and passing criminal background check

Benefits & Perks

• Starting pay of $15/hour
• Approximately 40 hours a week
• Opportunity to work in a growing and dynamic industry

Job Details