Walk-In Retail Associate - Budtender

Job Description

Key Responsibilities

• Greet every customer warmly and professionally; build rapport and promote return visits
• Provide expert guidance on product selection based on individual needs, preferences, and Oregon regulations
• Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects
• Promote loyalty programs, daily deals, and new product launches
• Verify valid ID and confirm all eligibility requirements before every transaction
• Accurately process transactions through POS and seed-to-sale tracking systems
• Handle all financial transactions with integrity and accuracy
• Follow all transaction limits, discounts, and promotional pricing protocols
• Adhere to all Oregon cannabis laws and internal SOPs including ID verification, purchase limits, packaging, and labeling
• Report discrepancies, compliance concerns, or suspicious activity to store leadership
• Assist with restocking, product rotation, and backstock organization
• Maintain merchandising standards — displays should be neat, full, and visually appealing at all times
• Verify accurate labeling and pricing on all retail products
• Support cycle counts and inventory audits as needed
• Keep the sales floor, waiting area, restrooms, and break room clean and organized
• Sanitize high-touch areas and workstations regularly
• Follow all store opening, closing, and cash-handling procedures

Requirements

• Minimum 21 years of age
• High school diploma or equivalent required
• 1+ year of customer service, hospitality, or retail experience; cannabis experience not required
• Strong interpersonal and active listening skills
• Basic math and computer skills; POS experience a plus
• Ability to work flexible hours including evenings, weekends, and holidays
• Ability to stand, walk, bend, climb, and lift up to 50 lbs regularly (up to 200 lbs with assistance), with or without reasonable accommodation
• Must meet all Oregon state requirements for employment in a licensed cannabis facility

Benefits & Perks

• Starting at $15.00/hr plus tips — top performers earn $80 or more in tips per shift
• 50% employee discount on smokable cannabis products
• Exclusive discounts from top national retailers
• Medical, dental, and vision insurance — both high-deductible and low-deductible plan options available
• 401(k)
• Employee Assistance Program (EAP)
• Paid Sick Leave (PSL)
• Holiday pay for shifts worked on: New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas

Job Details