Shift Lead

Job Description

Key Responsibilities

• Provide customers with a friendly and welcoming experience
• Offer expert cannabis product information and guidance
• Address customer inquiries and concerns
• Maintain a clean and organized store environment
• Collaborate with the team to suggest improvements based on customer feedback
• Assist with returns and exchanges
• Support the team in training staff on proper cash handling and transaction procedures
• Participate in routine cash register audits
• Contribute to maintaining product quality and safety standards
• Collaborate with the inventory management team to ensure accurate inventory levels
• Participate in monitoring supply chain performance and identifying process improvement opportunities

Requirements

• Ability to provide exceptional customer service
• Knowledge of cannabis products and regulations
• Basic math skills and accuracy with cash handling
• Ability to work in a fast-paced environment
• Strong communication and teamwork skills
• Ability to maintain confidentiality and handle sensitive information
• Availability to work a variety of shifts, including evenings and weekends

Benefits & Perks

• Competitive hourly wage ($18.83 - $25.62 per hour)
• Opportunity to work with a leading cannabis operator
• Professional development and growth opportunities
• Positive and supportive work environment
• Tips and earning potential

Job Details