Shift Lead

Job Description

Key Responsibilities

• Provide customers with a friendly and welcoming experience
• Offer expert cannabis product information and guidance
• Address customer inquiries and concerns
• Maintain a clean and organized store environment
• Collaborate with the team to suggest improvements based on customer feedback
• Assist with returns and exchanges
• Support the team in training staff on proper cash handling and transaction procedures
• Participate in routine cash register audits
• Contribute to maintaining product quality and safety standards
• Support the organization of products for easy restocking and accessibility
• Collaborate with the inventory management team to ensure accurate inventory levels

Requirements

• Ability to provide exceptional customer service
• Knowledge of cannabis products and regulations
• Basic math skills and attention to detail for cash handling
• Ability to work in a fast-paced environment
• Strong communication and teamwork skills
• Ability to maintain confidentiality and handle sensitive information

Benefits & Perks

• Competitive hourly wage ($22.18 - $32.62 per hour including tips)
• Opportunity for growth and development in a leading cannabis company
• Collaborative and dynamic work environment
• Professional training and support
• Chance to be part of a purpose-driven team that prioritizes customer focus and data-driven insights

Job Details