Retail Closing Manager

Job Description

Key Responsibilities

• Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution
• Manage and reconcile all cash operations (vault, registers, pickups, EOD reports)
• Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns
• Coach and develop employees to deliver best-in-class service and meet sales goals
• Execute promotions, merchandising plans, and online/kiosk order management
• Partner with corporate departments on procurement, HR, and marketing initiatives
• Handle escalated customer concerns and ensure positive resolutions
• Maintain schedule flexibility, reliability, and professional leadership standards

Requirements

• 2+ years in retail or hospitality leadership (cannabis experience a plus)
• Proven ability to manage up to 25 employees per shift
• Familiarity with POS, kiosk, or order management systems
• Strong reporting and KPI tracking capabilities
• Ability to lift up to 50 lbs and stand for extended periods
• Must be 21+ and eligible for cannabis industry employment
• Flexible to work evenings, weekends, and holidays
• Must pass background check per state regulations

Benefits & Perks

• Bonus incentives program
• Employee discount includes 50% off smokable cannabis products
• Earn up to additional $200/month with our perfect attendance incentive program
• Health, Dental and Vision insurance
• Free Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

Job Details