Retail Assistant General Manager

Job Description

Key Responsibilities

• Support the General Manager in all aspects of daily store operations, including scheduling, compliance, and sales execution
• Serve as acting GM during absences—leading daily briefings, coaching staff, and maintaining operational standards
• Oversee cash and inventory controls, ensuring accuracy, safety, and compliance with company SOPs and state regulations
• Drive visual merchandising, online/kiosk menu accuracy, and in-store promotions that delight customers
• Coach and develop team members through daily feedback, performance management, and leadership mentoring
• Collaborate with corporate partners in HR, marketing, and procurement to optimize store performance
• Handle escalated customer concerns and uphold the highest standards of service excellence

Requirements

• A confident and accountable retail leader with a strong work ethic and high attention to detail
• Competitive and performance-driven, motivated by achieving measurable results
• Adaptable and tech-savvy, with a mindset for continuous improvement and operational efficiency
• A coach and mentor who leads by example and inspires others to perform at their best
• Calm under pressure, with excellent judgment and problem-solving skills in dynamic environments

Benefits & Perks

• Bonus incentives programs
• Employee discount includes 50% off smokable cannabis products
• Health, Dental and Vision insurance
• Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

Job Details