Receptionist

Job Description

Key Responsibilities

• Greet customers in a friendly manner and check IDs in accordance with MED laws and regulations
• Scan customers into the POS system and organize customer queues
• Communicate product assortment to consumers and uphold Schwazze SOPs
• Maintain cleanliness of the lobby and front of the store area
• Answer phone calls in a professional and courteous manner and direct calls to appropriate team members
• Check in visitors to limited access areas and verify with management before admitting them
• Provide top-notch customer service and create long-lasting customer relationships

Requirements

• Familiarity with IDs from all over the country and ability to recognize fraudulent ID cards
• Ability to scan IDs into the POS system and confirm information
• Knowledge of MED laws and regulations surrounding valid forms of ID
• Ability to uphold company SOPs on ID checking and refuse entry to customers without valid ID
• Excellent customer service skills and ability to multitask in a fast-paced environment
• Professional and courteous phone manner

Benefits & Perks

• Hourly rate of $20.00
• Opportunity to work with a purpose-driven, vertically integrated cannabis operator
• Part of a performance-driven team with opportunities for growth and development
• Supportive and positive workplace culture

Job Details