Overnight Operations Manager

Job Description

Key Responsibilities

• Ensure the timely and accurate fulfillment of all orders
• Track and manage daily volume to ensure no disruption in SLA compliance
• Track and manage team performance and provide feedback and training to associates as needed
• Manage a large team while monitoring and tracking team's adherence to standard operating procedures (SOP)
• Forecast and monitor staffing needs and schedules of department associates
• Provide timely and professional communication to support other Nabis departments and external partner relationships
• Collaborate with all departments to ensure regular and productive cross-department communication

Requirements

• High empathy, excellent communication skills, and an interest in working directly with a wide array of people
• Superior time management and organization
• Tenacity and adaptability to navigate the evolving demands of working at a high-growth startup
• High EQ, low ego, and a willingness to do everything, including manual labor
• Delegation and project follow-up
• Meticulous and detail-oriented
• 2+ years of experience within a warehouse or logistics setting
• 2+ years of experience managing a team of at least 30+ employees
• Familiarity with MS Office and various business software (e.g., ERP, CRM)
• Must be 21 years or older and must pass a background check

Benefits & Perks

• Medical/Dental/Vision offered to all full-time employees: 75% of employee premium paid by Nabis
• Competitive salary
• 401k
• Industry discounts at cannabis retail shops across California

Job Details