General Manager - LIV Cannabis

Job Description

Key Responsibilities

• Creating a quality work experience for the retail team
• Managing and inspiring staff to deliver the highest level of customer service
• Providing consistent constructive feedback that empowers and motivates the team
• Managing, supervising, and directing the activities of the store and team
• Addressing issues that arise from employees or customers
• Conducting personnel performance appraisals to assess training needs and build career paths
• Proposing innovative ideas to increase brand awareness and the Common Citizen Movement
• Creating and reinforcing a proactive selling culture
• Maintaining in-depth knowledge of products and strains in the store
• Providing education for staff about medical cannabis strains, edibles, concentrates, and routes of administration
• Participating in developing and implementing operational rules, regulations, policies, and procedures
• Maintaining outstanding store condition and visual merchandising standards
• Ensuring the provisioning center remains compliant with security, inventory, and local and state regulations
• Working in partnership with inventory & purchasing leads to create deals and specials
• Overseeing and managing product inventory in partnership with Back of House Manager
• Reporting on buying trends, customer needs, profits, etc.
• Managing financial records and cash handling procedures

Requirements

• Problem-solving skills
• Leadership and organizational abilities
• Interpersonal and communication skills
• Strong math skills
• Proficiency using Microsoft Office suite
• Detail-oriented
• Ability to work well both alone and with others
• Strong communication skills, both verbal and written
• 3-5 years in a retail management position
• Understanding of METRC
• Continuous Improvement/Lean Methodology experience preferred, not required
• Cannabis experience preferred, not required

Benefits & Perks

• Medical, Dental, Vision benefits active first of the month following the first day of employment
• Paid time off
• Employee discount
• Employee-sponsored life insurance
• Employee assistance program
• 401K & 401K matching

Job Details