Common Citizen

General Manager - LIV Cannabis

Common Citizen

Grand Rapids, MI • Full-Time

Posted 2 hours ago • 5 views

Job Description

The General Manager's role is to guide and inspire the team to deliver an exceptional retail experience that promotes the Common Citizen movement. This involves leading by example in serving fellow advisors, inspiring and admiring team members, and working with company experts in value streams such as HR, Finance, and Regulatory Compliance. The General Manager will be responsible for managing and supervising the activities of the store and team, including oversight of local store employee scheduling, addressing issues that arise from employees or customers, and conducting personnel performance appraisals.

Key Responsibilities

  • Creating a quality work experience for the retail team
  • Managing and inspiring staff to deliver the highest level of customer service
  • Providing consistent constructive feedback that empowers and motivates the team
  • Managing, supervising, and directing the activities of the store and team
  • Addressing issues that arise from employees or customers
  • Conducting personnel performance appraisals to assess training needs and build career paths
  • Proposing innovative ideas to increase brand awareness and the Common Citizen Movement
  • Creating and reinforcing a proactive selling culture
  • Maintaining in-depth knowledge of products and strains in the store
  • Providing education for staff about medical cannabis strains, edibles, concentrates, and routes of administration
  • Participating in developing and implementing operational rules, regulations, policies, and procedures
  • Maintaining outstanding store condition and visual merchandising standards
  • Ensuring the provisioning center remains compliant with security, inventory, and local and state regulations
  • Working in partnership with inventory & purchasing leads to create deals and specials
  • Overseeing and managing product inventory in partnership with Back of House Manager
  • Reporting on buying trends, customer needs, profits, etc.
  • Managing financial records and cash handling procedures

Requirements

  • Problem-solving skills
  • Leadership and organizational abilities
  • Interpersonal and communication skills
  • Strong math skills
  • Proficiency using Microsoft Office suite
  • Detail-oriented
  • Ability to work well both alone and with others
  • Strong communication skills, both verbal and written
  • 3-5 years in a retail management position
  • Understanding of METRC
  • Continuous Improvement/Lean Methodology experience preferred, not required
  • Cannabis experience preferred, not required

Benefits & Perks

  • Medical, Dental, Vision benefits active first of the month following the first day of employment
  • Paid time off
  • Employee discount
  • Employee-sponsored life insurance
  • Employee assistance program
  • 401K & 401K matching

Job Details

Job Type

Full-Time

Category

Dispensary

Required License

Employee Occupational License

Company Size

100-200 employees

Remote Work

On-site

About Common Citizen

Common Citizen

Common Citizen

Cannabis Cultivation

Common Citizen is a Michigan-based cannabis company and lifestyle brand, offering quality cannabis products to elevate the everyday of recreational and medical consumers. They craft cannabis at their state-of-the-art greenhouse in Marshall, Michigan, with products designed around four fundamental human need states.

Marshall, MI
100-200 employees employees
Founded in 2019
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