Director, Retail Operations

Job Description

Key Responsibilities

• Develop and execute strategies to achieve financial and operational goals for each retail location
• Provide leadership and guidance to Regional Managers and Store Directors
• Monitor store performance, address operational challenges, and optimize processes to maximize efficiency and customer satisfaction
• Oversee inventory management, pricing strategies, and product selection to meet sales objectives
• Implement and enforce standard operating procedures to maintain consistent store operations across the region
• Lead, mentor, and motivate Store Directors and their teams to create a culture of excellence and customer service
• Analyze market trends, customer insights, and store-specific KPIs to identify growth opportunities
• Collaborate with cross-functional teams to plan product allocation, merchandising, and promotional strategies
• Ensure compliance with local, state, and federal laws and regulations across all retail locations
• Monitor and manage the budget, expenses, and financial performance of the retail department

Requirements

• Strong leadership and management skills
• Experience in retail operations management, preferably in the cannabis industry
• Ability to analyze market trends, customer insights, and store-specific KPIs to identify growth opportunities
• Excellent communication and interpersonal skills
• Ability to collaborate with cross-functional teams
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Benefits & Perks

• Competitive salary range: $110,000 - $130,000
• Full-time, exempt position
• Opportunity to work with a purpose-driven, vertically integrated cannabis operator
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Comprehensive benefits package

Job Details