Director of Warehouse Operations

Job Description

Key Responsibilities

• Own end-to-end operational performance across warehousing, fulfillment, logistics, inventory, and customer delivery
• Design, implement, and continuously improve scalable operating processes
• Identify bottlenecks and eliminate waste through root-cause analysis and data-driven decision making
• Ensure operational readiness for growth, seasonality, and new sales channels
• Define and own core operating metrics including cost, throughput, quality, service levels, safety, and speed
• Establish and lead weekly, monthly, and quarterly operating reviews with clear inputs, outputs, and action items
• Set aggressive but achievable goals and hold leaders accountable for results
• Lead, develop, and motivate high-performing operations teams at all levels
• Operate with urgency while maintaining operational integrity and safety

Requirements

• 8+ years of operations leadership experience, ideally within distribution, logistics, fulfillment, or supply chain environments
• Proven experience operating at scale with real complexity, including multiple SKUs, variable volumes, and tight SLAs
• Demonstrated track record of building metric-driven teams and delivering measurable operational improvements
• Must meet Kiva's Motor Vehicle requirements
• Experience working in fast-growth or high-expectation environments
• Deep comfort with operating metrics, dashboards, and financial drivers
• Strong bias for action with sound judgment under pressure
• High standards for execution, quality, and accountability

Benefits & Perks

• Competitive salary ($146,000 - $178,000 per year)
• Opportunity to work with a leading company in the cannabis distribution industry
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Comprehensive benefits package

Job Details