Assistant Manager, Retail

Job Description

Key Responsibilities

• Support in monitoring and analyzing the customer service provided by team members
• Greet guests with a warm and professional demeanor, actively engage with their needs, and provide expert product knowledge
• Proactively identify and resolve guest complaints, ensuring their concerns are addressed promptly
• Support in the day-to-day operation of the store, effectively managing opening/closing shifts, task delegation, and optimizing team member scheduling
• Lead the inventory management process, ensuring accurate ordering, stock maintenance, and resource optimization
• Support in ensuring the dispensary's strict adherence to all relevant laws and regulations governing the cannabis industry
• Maintain accurate records for all company and regulatory requirements and proactively address any discrepancies

Requirements

• Strong leadership and customer service skills
• Commitment to compliance in a heavily regulated industry
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Excellent communication and interpersonal skills
• Ability to analyze data and make informed decisions
• Knowledge of technology systems and software (e.g., registers, LeafLogix)

Benefits & Perks

• Salary Range: $57,784/yr - $65,000.00/yr
• Full-Time, Exempt position
• Opportunity to work with a purpose-driven, vertically integrated cannabis operator
• Comprehensive understanding of the cannabis industry and its regulations
• Professional development and growth opportunities

Job Details