Wellness Associate - Part Time

Job Description

Key Responsibilities

• Assist patients and caregivers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration
• Management of patient records through the systems
• Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate
• Maintain knowledge of state regulatory requirements and guidelines
• Provide excellent customer service practices to deliver a distinctive and delightful patient experience, including interpersonal habits and ensure patient confidentiality and security
• Develop and maintain strong relationships with patients and caregivers by anticipating needs
• Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
• Complete the required state mandated training program

Requirements

• Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
• At least one year of customer service, retail, or related experience preferred
• Cannabis experience a plus
• Must be flexible regarding work schedule, including evenings, weekends, and holidays
• Ability to work well within a team environment
• Physical requirements include standing, walking, reaching, twisting, lifting, and climbing

Benefits & Perks

• Competitive hourly rate
• Opportunity to work with a trusted and award-winning cannabis retail brand
• Comprehensive training program
• Opportunities for professional growth and development
• A dynamic and supportive work environment

Job Details