Supervisor, Order Fulfillment

Job Description

Key Responsibilities

• Training and onboarding Leads, Agents, and Drivers
• Tracking maintenance records for delivery vehicles
• Ensuring leads and agents are performing daily tasks correctly and efficiently
• Administering coaching and discipline, as needed
• Monitoring WI’s/SOP’s
• Implementing and testing new WI’s/SOP’s to increase productivity
• Taking daily attendance
• Attending weekly meetings with Materials Manager
• Conducting weekly meetings for Leads, Agents, and Drivers
• Recordkeeping of Delivery Rejection log, and Daily Performance log
• Problem-solving inventory discrepancies
• Keeping track of Order Fulfillment inventory
• Approving Timecards
• Approving/Denying time off for Leads, Agents, and Drivers
• Interviewing potential candidates
• Fulfilling Orders
• Communicating with Sales, as needed
• Oversee the accuracy of manifests for sales orders of finished goods for delivery
• Oversee toting and sealing all finished orders for delivery
• Collaborating with the Materials Manager/Sales regarding delivery scheduling

Requirements

• Relevant educational background OR 1-3 years of experience in Inventory Management, Logistics, Business Administration, Order Fulfillment, or similar
• 2+ years’ experience managing or leading teams in a manufacturing environment
• Strong attention to detail and ability to adhere to strict policies and procedure
• Well organized and ability to keep deadlines
• Works well with all peers
• Effective communication skills
• Effective time-management skills and ability to multi-task
• Ability to work in a fast-paced, changing, and challenging environment
• Strong Excel, Word, and general computer knowledge
• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry

Benefits & Perks

• Major medical, dental and vision insurance
• 401(K)-match program
• FSA/HSA programs
• LTD/STD options
• Life insurance and AD&D
• Paid holidays and paid time off
• Annual discretionary bonuses
• Stock options
• Participation in employee discount program

Job Details