Store Lead

Job Description

Key Responsibilities

• Open and close the store as needed
• Oversee the Front Desk staff and ensure they are supported
• Assist with customer questions regarding cannabis law, changing regulations, and inventory
• Supervise sales activities of all budtenders and ensure exceptional customer service
• Manage and delegate duties to staff
• Uphold inventory best practices and work closely with the Inventory Manager
• Protect guests, staff, and assets from injury, damage, or theft
• Maintain and enforce compliance SOPs
• Be a resource for Product Specialists for product knowledge and resolving customer issues

Requirements

• Must be 21+ years of age
• Experience working in Retail Management preferred (1-year minimum)
• Experience working in Customer Service (3 years minimum)
• Experience working in the cannabis industry highly desirable
• Bachelor's Degree or equivalent in professional and life experience
• Must be authorized to live and work in the U.S.
• Must be able to pass a criminal background check
• Proven ability to manage teams effectively and ensure excellence in training and performance
• Personal knowledge of the medicinal effects of cannabis and cannabis products

Benefits & Perks

• Competitive Pay
• 401(k), Medical, Dental, Vision, Life Insurance
• Paid Vacation Time
• Career Growth and Internal Advancement Opportunities
• Chance to work in an exciting new start-up industry with awesome people

Job Details