Senior IT Engineer, Enterprise Applications & Infrastructure (Remote)

Job Description

Key Responsibilities

• Design, develop, and implement workflow automation inside applications or via APIs
• Collaborate with cross-functional teams to define, streamline, and automate business processes
• Evaluate new applications and integration to ensure compatibility within the existing ecosystem
• Implement, manage, and enhance authentication and access control mechanisms
• Lead the escalation and resolution process for Level 2 and 3 technical issues within the IT environment
• Proactively maintain, monitor, and troubleshoot enterprise applications to ensure uptime and performance
• Mentor and train junior team members, fostering skill development in automation, scripting, and IT operations
• Build and improve monitoring systems for critical services, ensuring proactive incident detection and response

Requirements

• Bachelor’s degree in Computer Science (or related field) or equivalent experience
• 10+ years of experience in support and troubleshooting enterprise applications
• Extensive hands-on experience with SaaS application configuration, integration, and administration
• Proficiency in scripting and automation using Python, Shell, PowerShell, Bash, or similar languages
• Experience working with cloud platforms such as AWS, Azure, or GCP
• Experience with workflow automation tools such as Workato, Okta Workflows, Zapier, etc.
• Solid understanding of authentication protocols like Okta and SAML-based configurations

Benefits & Perks

• Physical Health (Medical, Dental & Vision) 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• Up to $2,000 company HSA contribution with the High Deductible Health Plan
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life & AD&D - employer paid 1x salary up to $250,000
• Supplemental, voluntary benefits
• Student Loan Repayment/529 Education Savings with a monthly company contribution
• FSA (Medical, Dependent, Transit and Parking)
• Voluntary Life and AD&D Insurance
• Critical Illness Insurance
• Accident Insurance
• Short- and Long-term Disability Insurance
• Pet Insurance
• Identity theft protection
• Legal access to a network of attorneys
• PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown)
• Paid parental leave

Job Details