Sales Supervisor

Job Description

Key Responsibilities

• Maintaining all aspects of dispensary operations in strict compliance with Department of Health, municipal and state legal regulations
• Overseeing the sales floor to ensure a positive patient experience
• Identifying and addressing employee issues on a timely basis
• Executing Product Knowledge Training to ensure the team is well-educated on the PA Medical Marijuana program and products
• Onboarding and training new hires in accordance with company standards
• Managing Online Orders/ Curbside Reservations in an organized and timely manner
• Conducting sales floor observations and providing coaching/ feedback to budtenders

Requirements

• High school diploma/GED required
• 1-3 years of prior customer service experience in a hospitality, pharmacy, customer services or retail environment
• Ability to pass all background checks as required by state cannabis agency
• Ability to accommodate scheduling that may include varied shifts, weekends, and holidays
• Customer Obsessed, Relationship Building, and Results Oriented competencies

Benefits & Perks

• Opportunity to work in a fast-moving and complex industry
• Chance to make a lasting impact and grow your career
• Competitive salary and benefits package
• Opportunity to work with a company positioning itself for long-term success

Job Details