Retail Sales Associate - Full Time

Job Description

Key Responsibilities

• Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience
• Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice
• Address concerns with professionalism and resolve issues to ensure customer satisfaction
• Encourage loyalty by signing guests up for rewards programs
• Help open and close the store, handle cash, and follow all procedures and regulations
• Keep the store clean, organized, and fully stocked, from the sales floor to the backroom
• Support inventory tasks like restocking, fulfilling online orders, and counting products
• Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge

Requirements

• A high school diploma or GED
• At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction
• A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately
• The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights
• Excellent communication skills, with the ability to connect with customers and team members alike
• Strong multitasking abilities and the agility to shift priorities as needed

Benefits & Perks

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and/or Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Wellness program and challenges
• Gym discounts
• 401(k) retirement plan with company match
• Life and disability insurance
• Supplemental Critical Illness, Hospital Indemnity and Accident Insurance
• Commuter benefits
• Paid time off (PTO) including vacation, sick leave and holidays
• Parental leave
• Bereavement leave
• Employee discounts
• Recognition programs
• Pet insurance

Job Details