Retail Multi-Unit Store Manager

Job Description

Key Responsibilities

• Empower teams to deliver exceptional customer experiences while driving sales and exceeding key performance indicators (KPIs) across three store locations
• Attract, hire, and retain a diverse team of top talent by setting clear goals and expectations
• Train, mentor, and develop the team, leveraging individual strengths and fostering growth opportunities
• Accurately forecast payroll to optimize productivity, ensuring the team achieves sales and payroll targets while managing operational workloads efficiently
• Oversee P&L, strategically driving revenue growth and improving store efficiency
• Identify underperforming areas and implement solutions using company programs and tools
• Stay ahead of business trends and share insights with senior leadership to refine strategies and improve results
• Ensure operational excellence by delegating tasks effectively, maintaining clear brand messaging, and upholding company standards
• Create a sense of urgency and accountability within the team, adapting quickly to shifts in the retail landscape
• Protect company assets by ensuring compliance with safety protocols, inventory control, and loss prevention procedures, all while adhering to local, state, and federal regulations
• Analyze trends and manage stock levels to avoid shortages or overstock, ensuring that inventory is ordered and managed efficiently

Requirements

• 3+ years of retail leadership experience, preferably in a fast-pace, high-volume environment
• Reliable transportation and flexible availability to travel between Plattsburgh, Syracuse, and Rochester, NY on a weekly basis
• Proven ability to drive sales and consistently exceed performance goals in a fast-paced environment
• Experience building and leading high-performing teams with a focus on talent development, mentorship, and succession planning
• Strong communication skills and the ability to collaborate effectively across all levels of the organization
• Exceptional customer service skills with a solutions-oriented mindset
• Open to giving and receiving feedback, and skilled at managing change and fostering adaptability
• Demonstrated success in overseeing store operations, including visual merchandising, financial management, and loss prevention
• Flexibility to work nights, weekends, and holidays as needed
• Commitment to maintaining compliance with state regulations

Benefits & Perks

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Job Details