Retail Lead

INSA

Jacksonville, FL • Full-Time

Posted 1 weeks ago • 2 views

Job Description

The Retail Lead is responsible for leading the interaction with customers and providing excellent customer service in a busy retail environment.

Key Responsibilities

Provide friendly, knowledgeable, and compassionate customer service
Lead team in customer service and sales
Educate customers on products and regulatory compliance
Process sales transactions accurately and efficiently
Meet or exceed company sales and profitability goals
Lead team in sales and customer service
Authorize facility access and maintain customer experience
Ensure order fulfillment and restocking
Assist with training and development for team members
Ensure compliance with company SOPs and state regulations

Requirements

Must be at least 21 years of age
High school diploma or GED required
Previous retail, hospitality, and/or customer service experience preferred
1-3 years of leadership experience preferred
Basic computer skills required
Must have reliable transportation
Must be able to pass a background check

Benefits & Perks

$18.00 - $21.01
Busy retail environment with moderate noise level
Ability to stand and walk for an 8+ hour shift, lift and carry up to 50lbs occasionally
Flexible schedule, including nights, weekends, and holidays

Job Details

Job Type

Full-Time

About INSA

INSA

Cannabis Cultivation

INSA is a vertically integrated cannabis company operating cultivation, manufacturing, and dispensary facilities in Massachusetts. They produce a diverse portfolio of premium cannabis products including flower, concentrates, edibles, and pre-rolls, with a focus on quality, consistency, and patient care.

Easthampton, MA

200-500 employees employees

Founded in 2018

https://insa.com

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