INSA

Retail Lead (Full Time)

INSA

Springfield, MA • Full-Time

Posted 1 weeks ago • 8 views

Job Description

The Retail Lead is responsible for leading the interaction with customers and providing excellent customer service in a busy retail environment.

Key Responsibilities

  • Provide friendly and knowledgeable customer service
  • Lead team in customer service and sales
  • Educate customers on products and regulatory compliance
  • Process sales transactions accurately and efficiently
  • Act as sales leader to meet or exceed sales goals
  • Protect the stability and reputation of the store by complying with regulations and company policies
  • Execute daily communication with store team to review sales performance and goals
  • Authorize facility access for employees, customers, and visitors
  • Ensure order fulfillment and restocking
  • Assist with training and development for team members

Requirements

  • High school diploma or GED
  • 1-3 years of leadership experience preferred
  • Basic computer skills
  • POS software and cash management experience preferred
  • Reliable transportation
  • Ability to pass a background check

Benefits & Perks

  • $20.00 - $21.01
  • Busy retail environment with moderate noise level
  • Ability to stand and walk for an 8+ hour shift
  • Ability to lift and carry up to 50lbs occasionally
  • Ability to stoop, kneel, and bend at the waist

Job Details

Job Type

Full-Time

Category

Dispensary

Required License

Cannabis Worker ID Card

Company Size

200-500 employees

Remote Work

On-site

About INSA

INSA

INSA

Cannabis Cultivation

INSA is a vertically integrated cannabis company operating cultivation, manufacturing, and dispensary facilities in Massachusetts. They produce a diverse portfolio of premium cannabis products including flower, concentrates, edibles, and pre-rolls, with a focus on quality, consistency, and patient care.

Easthampton, MA
200-500 employees employees
Founded in 2018
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