Retail Host/Hostess - Water Street - FT

Job Description

Key Responsibilities

• Helping retail customers in accordance with the company’s mission, vision, goals, and objectives
• Providing extensive retail product knowledge to provide customers assistance in making educated purchasing decisions
• Completing any work assigned during scheduled shift
• Accurate use and maintenance of the Point of Sale (POS) system
• Following proper cash handling procedures and discount/coupon application
• Answering the phone and greeting customers with a pleasant disposition
• Maintaining accurate inventory counts and product sales
• Assisting in the cannabis product inventory intake process according to quality assurance and inventory intake protocols
• Accurately preparing, packaging, and delivering curbside pickup orders to customers
• Verifying identity of curbside pickup customers before initiating the exchange of currency for their purchase
• Ensuring the correct amount of money has been remitted prior to providing customer with their purchase
• Maintaining medical patient confidentiality in accordance with HIPAA regulations
• Comprehension and application of all Security and safety compliance, procedures, and protocols
• Store organization, cleanliness, and general upkeep of sales floor and inventory areas
• Maintaining open communication with the management team and other co-workers
• Reporting employee issues or customer concerns to supervisory staff

Requirements

• Marijuana Establishment Agent Card and Jurisdictional Work Cards (as required)
• Ability to understand and complete all given directives in a timely manner
• Ability to communicate clearly whether verbally or in writing
• Basic understanding of compliance software and job specific information technology
• Adherence to all industry standards set forth by Local, State, and Federal regulations
• Capacity to work autonomously to achieve daily directives and department goals
• Flexible work schedule required
• Ability to represent the company in a professional manner when communicating or interacting with all local community, state, or federal officials
• Proficiency in Windows based software and point of sale applications
• Excellent communications skills and attention to detail
• Ability to interpret, understand, and comply with complex statutes, ordinances, regulations, standards, and laws

Benefits & Perks

• Not specified

Job Details