Retail Home Delivery Driver 

Job Description

Key Responsibilities

• Assist in the coordination and execution of daily Dispensary delivery operations
• Assist in the execution of delivery documentation receipt, reconciliation, and retention
• Deliver to retail customers' homes or residences in accordance with the company's mission, vision, goals, objectives, policies, and procedures
• Provide extensive retail product knowledge to provide exemplary customer service experience
• Accurate use and maintenance of the Point of Sale (POS) system and seed-to-sale tracking software
• Follow proper cash handling procedures when executing delivery transactions
• Answering the phone and greeting customers with a pleasant disposition
• Maintain accurate inventory counts when compiling home delivery orders
• Safely operate approved company vehicle for the purpose of delivering cannabis product orders to customers' private residences
• Maintain medical patient confidentiality in accordance with HIPAA regulations
• Comprehension and application of all Security and safety compliance, procedures, and protocols
• Store organization, cleanliness, and general upkeep of inventory and delivery areas
• Maintain open communication with the management team and other co-workers
• Identify and resolve customer service issues
• Provide any necessary support to the management team to ensure successful retail operations

Requirements

• Must be a minimum of 21 years of age
• Must pass all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must have a valid Driver's License
• Must have a Cannabis Establishment Agent Card
• Must have Jurisdictional Work Cards (as required)
• Must have a clean driving record
• Previous Customer Service experience preferred
• Equivalent combinations of education and experience may be considered, including internal experience

Benefits & Perks

• Opportunity to work in a fast-paced, rapidly changing, and challenging environment
• Ability to work autonomously to achieve daily directives and department goals
• Flexible work schedule required
• Opportunity to represent the company in a professional manner when communicating or interacting with all local community, state, or federal officials

Job Details