Retail Delivery Associate

Job Description

Key Responsibilities

• Deliver an exceptional customer experience at every touchpoint—whether in-store or at the customer’s door.
• Communicate professionally and proactively during deliveries, ensuring clarity and satisfaction.
• Build trust and rapport by answering questions and offering helpful product information.
• Greet and assist all guests warmly, providing personalized product recommendations.
• Resolve concerns with professionalism and ensure customer satisfaction.
• Safely transport cannabis products in compliance with company policies and all state regulations.
• Plan and execute efficient delivery routes for timely, accurate service.
• Assist with store operations: opening/closing, ID checks, POS transactions, and inventory tasks like restocking and fulfilling online orders.
• Keep the store clean, organized, and fully stocked.

Requirements

• High school diploma or GED.
• At least 25 years old.
• Valid driver’s license with a clean driving record.
• At least 6 months of experience in a customer-facing or sales role.
• Experience using POS systems and handling cash transactions accurately.
• Ability to thrive independently and as part of a team in a compliance-driven environment.
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Benefits & Perks

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/ Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Job Details