Retail Assistant Store Manager

Job Description

Key Responsibilities

• Develop, coach, and inspire employees to achieve individual and team goals through regular feedback
• Assist Human Resources and leadership in managing employee relations issues
• Participate in staffing and recruiting efforts
• Create and communicate an effective weekly labor schedule to ensure adequate staffing
• Respond to all employee’s questions, concerns or suggestions and communicate resource needs to management
• Communicate any regulatory changes and their implications to staff
• Ensure a clean and safe environment for employees and customers
• Facilitate training and onboarding of team members, including coaching on selling and cross-selling techniques
• Perform store opening and closing procedures
• Manage and delegate daily operations while navigating operational challenges and escalations
• Create and deliver accurate recaps and reports to management
• Resolve any escalated cash, POS or product discrepancies

Requirements

• High School Diploma or equivalent
• 2-3 years’ experience in retail management or comparable experience with teams of 5+ employees
• Excellent and demonstrated training experience
• Excellent customer service and conflict management skills
• Demonstrated ability to learn, apply and teach technical, product-related information in a professional consultative manner
• Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
• Strong business acumen including excellent communication, interpersonal, and persuasive skills
• A high level of integrity, personal motivation, and sense of urgency

Benefits & Perks

• Major medical, dental and vision insurance
• 401(K)-match program
• FSA/HSA programs
• LTD/STD options
• Life insurance and AD&D
• Paid holidays and paid time off
• Annual discretionary bonuses
• Stock options
• Employee discount program

Job Details