Quality Assurance Technician

Job Description

Key Responsibilities

• Performs finished product sampling and inspection
• Performs equipment and product line clearances before production runs
• Writes customer complaints and product investigations, helping to assess risk, identify root cause, CAPA plans, and implementing solutions with business partners
• Writes QMS documents, including routing and/or approval of change request packages, as requested
• Inspects packaged orders to ensure correct content and quantities, as deemed necessary
• Reviews in-process batch documentation to ensure real-time compliance to product specifications, good documentation practices and written policies/procedures
• Reviews in-process batch documentation, logbooks, test results, and good documentation practices
• Performs batch record reviews and audits as assigned
• Collaborates with operational functions to troubleshoot manufacturing and production defects, CAPA, and customer complaints
• Provides advice with process improvements to eliminate errors and reduce risk
• Monitors compliance to established Good Manufacturing Practice (GMP) and Safe Food Quality (SQF) guidance
• Executes action plans for product quarantine, destruction, rework, withdrawal/recall
• Conducts all duties in compliance with safety rules, applicable SOPs, and other applicable guidelines

Requirements

• Prior experience in Quality Assurance, Quality Control, or a similar quality-focused role is required
• Prior experience in a highly regulated industry, such as healthcare, medical devices, pharmaceutical, consumer packaged goods (food), or cannabis
• Prior experience with product sampling, inspection procedures, customer complaints, product investigations, and CAPA
• Ability to follow written procedures and monitor others for adherence to written procedures
• Ability to create or update written procedures with site operations personnel
• Strong written and verbal communication skills
• Detail-oriented
• Utilizes critical thinking to troubleshoot issues, work collaboratively with a team to brainstorm solutions, and implement improvement solutions
• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry

Benefits & Perks

• Major medical, dental and vision insurance
• 401(K)-match program
• FSA/HSA programs
• LTD/STD options
• Life insurance and AD&D
• Paid holidays and paid time off
• Annual discretionary bonuses
• Stock options
• Participation in employee discount program

Job Details