Personal Care Specialist (Part Time)

Job Description

Key Responsibilities

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer's needs
• Responsible for remaining up to date on product knowledge
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy
• Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations
• Ensure local and state cannabis regulations are properly enforced and upheld
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
• Maintenance of hard copy files as required
• Follow security measures and safety compliance procedures
• Complete duties at assigned workstations, as determined by management, during scheduled shifts

Requirements

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• Meet the scheduling and availability requirements
• Must have reliable, responsible, and dependable attendance
• Must be 21 years or older
• Must pass all required background checks including state-specific cannabis employment requirements
• Possess valid driver's license or state ID
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry
• Ability to perform tasks for prolonged periods of time
• Ability to move about the dispensary to fulfill work assignments and assist patients and/or customers
• Ability to converse and communicate with individuals and groups of people directly
• Ability to operate point of sale system, computer, and other office productivity machinery

Benefits & Perks

• Competitive pay range based on experience, qualifications, and/or location of the role
• Discretionary annual incentive program driven by organization and individual performance

Job Details