Patient Advocate Team Lead (Medical Cannabis)

Job Description

Key Responsibilities

• Oversee daily operations of the dispensary
• Provide excellent customer service to patients
• Coach and develop patient advocate staff
• Maintain accurate inventory of cannabis products
• Ensure compliance with state and local regulations
• Develop and maintain schedules for patient advocate staff
• Communicate patient incidents or high-risk complaints to management
• Protect patient rights and maintain confidentiality of protected health information

Requirements

• Must be 21 years of age
• Must pass a Level 2 Background Check (FBI)
• High school diploma or GED required
• 1-3 years of experience
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office
• Ability to work efficiently with employees, customers, and government agencies

Benefits & Perks

• Opportunity to work in a fast-moving and dynamic industry
• Competitive salary and benefits package
• Professional development and growth opportunities
• Collaborative and supportive work environment
• Equal opportunity employer with a commitment to diversity and inclusion

Job Details