Patient Advocate Team Lead (Medical Cannabis)

Job Description

Key Responsibilities

• Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary
• Provide excellent customer service to all patients while also coaching other team members
• Administer routine inspections to maintain the accurate inventory of all cannabis products
• Manage and supervise the activities of patient advocate staff
• Ensure that all Procedures are updated in store to provide the best practice for staff and patients
• Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures
• Ensure Key performance Indicators are captured
• Manage daily financial reporting requirements and oversee all cash handling procedures

Requirements

• Must be 21 Years of Age
• Must be able to pass a Level 2 Background Check (FBI)
• High school diploma/GED required
• 1-3 years of experience
• Customer Obsessed, Relationship Building, Results Oriented, and Functional/Technical Skill

Benefits & Perks

• Opportunity to work with a leading U.S. multi-state cannabis operator
• Competitive salary and benefits package
• Opportunity for career growth and development
• Dynamic and supportive work environment
• Equal opportunity employer

Job Details