Patient Advocate Part-Time (Medical Cannabis)

Job Description

Key Responsibilities

• Provide knowledge, expertise, guidance, and a personalized experience to each customer
• Ensure customer questions or concerns are resolved quickly and completely
• Accurately receive, coordinate, and fulfill customer orders using POS and inventory tracking systems
• Adapt to varied sales volume and stay active by initiating continued learning activities
• Meet/exceed day-to-day sales metrics by following the customer experience selling cycle
• Assist management staff in ensuring all procedures are being followed to reflect regulatory and compliance standards

Requirements

• High school diploma/GED required
• 1-3 years of experience working in a cannabis retail setting preferred
• Prior customer service experience in a hospitality, pharmacy, customer services, or retail environment
• Ability to pass background checks as required by state cannabis agency
• Ability to accommodate scheduling that may include varied shifts, weekends, and holidays

Benefits & Perks

• Opportunity to work in a fast-growing industry
• Competitive pay and benefits package
• Opportunities for professional growth and development
• Dynamic and supportive work environment
• Discounts on company products

Job Details