Patient Advocate Part-Time (Medical Cannabis)

Job Description

Key Responsibilities

• Provide knowledge, expertise, and guidance to customers about cannabis products
• Resolve customer questions and concerns quickly and completely
• Accurately receive, coordinate, and fulfill customer orders using POS and inventory tracking systems
• Adapt to varied sales volume and stay active by initiating learning activities and maintaining a clean and tidy dispensary
• Meet or exceed daily sales metrics by following the customer experience selling cycle
• Assist management staff in ensuring procedures are followed for regulatory and compliance standards
• Foster a positive work environment and maintain a curiosity for cannabis products

Requirements

• High school diploma or GED required
• 1-3 years of experience working in a cannabis retail setting preferred
• Prior customer service experience in hospitality, pharmacy, or retail environment
• Ability to pass background checks and accommodate varied shifts, weekends, and holidays
• Regular and punctual attendance required

Benefits & Perks

• Opportunity to work in a fast-moving and complex industry
• Chance to make a lasting impact and grow career alongside a company positioning itself for long-term success
• Equal opportunity employer with a commitment to building a diverse team
• Competitive hourly rate

Job Details