Patient Advocate Part-Time (Medical Cannabis)

Job Description

Key Responsibilities

• Provide knowledge, expertise, and guidance to customers about cannabis products
• Resolve customer questions and concerns quickly and completely
• Accurately receive, coordinate, and fulfill customer orders using POS and inventory tracking systems
• Adapt to varied sales volume and stay active by initiating learning activities and maintaining a clean and organized dispensary
• Meet or exceed daily sales metrics by following the customer experience selling cycle
• Assist management staff in ensuring regulatory and compliance standards are followed
• Foster a positive work environment and maintain a curiosity for the cannabis industry

Requirements

• High school diploma or GED required
• 1-3 years of experience in a cannabis retail setting preferred
• Prior customer service experience in hospitality, pharmacy, or retail environment
• Ability to pass background checks and meet age requirements
• Regular and punctual attendance
• Customer-obsessed, relationship-building, and results-oriented skills

Benefits & Perks

• Opportunity to work in a fast-moving and complex industry
• Chances for career growth and professional development
• Collaborative and dynamic work environment
• Equal opportunity employer with a commitment to diversity and inclusion

Job Details