Patient Advocate Part-Time (Medical Cannabis)

Job Description

Key Responsibilities

• Provides knowledge, expertise, guidance, and a personalized experience to each customer by explaining potential benefits of the Premium Cannabis products offered.
• Ensures customer questions or concerns are resolved quickly and completely.
• Communicates any requests or unresolved concerns to management immediately.
• Accountable for accurately receiving, coordinating, and fulfilling customer orders by utilizing the Point of Sale (POS) and inventory tracking systems in compliance with company, local, and state policies.
• Adapts to varied sales volume and stays active by initiating continued learning activities, creating an engaging environment, and assisting in keeping the dispensary properly stocked, clean, tidy and in operating order while keeping a 'Customer first' acuity.

Requirements

• Must stay current and adhere to all policies and regulations of the state cannabis agency.
• Must meet age requirement as outlined by state cannabis agency.
• Able to pass all background checks as required by state cannabis agency.
• Able to accommodate scheduling that may include varied shifts, weekends and holidays.
• Maintain regular and punctual attendance.
• High school diploma/GED required
• 1-3 years' experience working in a cannabis retail setting preferred
• Prior customer service experience in a hospitality, pharmacy, customer services or retail environment.

Benefits & Perks

• Opportunity to work with a leading U.S. multi-state cannabis operator
• Competitive pay
• Opportunity for career growth and development
• Work in a dynamic and fast-paced industry
• Be part of a team that is shaping the future of cannabis

Job Details