Operations Supervisor

Job Description

Key Responsibilities

• Lead hourly team members to achieve daily operational and delivery goals
• Proactively seek solutions to capacity-related bottlenecks and quality deficiencies
• Support operational tasks on an 'as needed' basis
• Communicate with brand partners regarding scheduling, delivery windows, or other details regarding orders
• Produce detailed, high-quality reporting of actual daily performance vs. goals
• Provide excellent internal and external customer service
• Assist in improving policies through routine communication with end users, operations management, and technical teams
• Oversee on-road activity, troubleshoot driver barriers, and provide sustainable solutions

Requirements

• Must be 21 years or older
• 2+ years of experience in the cannabis industry
• 2+ years of customer service experience
• 2+ years of experience in last-mile distribution and logistics
• Associate degree or 2 years of relevant work experience
• Outstanding communication and people skills
• Knowledge of manual and systematic warehouse movement
• Ability to lift 50 lbs., bend, stretch, and twist
• Ability to pass pre-employment background check

Benefits & Perks

• Competitive pay at $24.50 / hour, paid weekly
• Medical/Dental/Vision insurance for full-time employees
• Opportunity to work at the fastest-growing cannabis startup
• Fun and energetic company culture

Job Details