Operations Specialist - Contract Opportunity

Job Description

Key Responsibilities

• Process, verify, and settle daily transactions across deposit, loan, and general ledger systems
• Originate, review, and release domestic and international wire transfers
• Process incoming and outgoing ACH transactions
• Identify, investigate, and resolve transaction exceptions
• Serve as the primary escalation and inquiry point for the Customer Service team
• Research and respond to wire recalls, ACH disputes, and unauthorized transaction claims
• Reconcile general ledger and suspense accounts
• Maintain compliance with BSA/AML, OFAC, Regulation E, NACHA operating rules, and internal policies and procedures
• Document processing exceptions and root causes
• Support internal and external audits and exams

Requirements

• 2+ years of experience in bank operations, back office processing, or a similar transaction-processing role
• Hands-on experience with wire transfer processing and ACH processing
• Working knowledge of BSA/AML, OFAC, and Regulation E requirements
• Experience with core banking platforms and payment/wire systems
• Proficiency in Microsoft Excel and other Office applications
• Strong attention to detail and accuracy under time-sensitive processing deadlines
• Sound analytical and problem-solving skills

Benefits & Perks

• Opportunity to work with a leading cannabis industry platform
• Collaborative team-based operations environment
• Professional development and growth opportunities
• Remote work arrangement

Job Details