National Visual Operations and Communications Specialist

Job Description

Key Responsibilities

• Develop, maintain, and distribute all visual merchandising directives, SOPs, standards, and training documents
• Act as the primary liaison between the field visual merchandising team, creative teams, and internal stakeholders
• Oversee national visual execution rollouts, ensuring consistency and compliance across all retail locations
• Manage and police an organized Asana project board focused on visual merchandising projects
• Support store teams by providing guidance and troubleshooting execution challenges
• Ensure all retail locations adhere to company-wide visual merchandising guidelines and operational standards
• Draft and circulate all visual merchandising communications, including national rollout directives, store execution guidelines, project updates, and compliance reports

Requirements

• Field and office experience in Visual Merchandising required
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) is required
• Strong project management experience, with proficiency in Asana or similar project tracking software
• Strong knowledge of Microsoft Office Suite, including OpenDrive and SharePoint
• Intermediate-level proficiency in Excel for data tracking and reporting
• Exceptional written and verbal communication skills
• High School Diploma or GED required
• 5+ years of experience in Visual Merchandising Operations, Retail Operations, or a similar role

Benefits & Perks

• Medical
• Dental
• Vision
• PTO
• Sick Time
• 401(k)

Job Details