Merchandising Operations Associate

Job Description

Key Responsibilities

• Serve as a Cross-Functional Liaison between Buying, Merch Ops, Retail Operations, and Digital teams
• Support Product & Digital Readiness by maintaining accurate product data, digital content, catalogs, and POS information
• Drive Operational Accuracy Across Orders & Shipments through PO/invoice matching, shipment coordination, discrepancy resolution, and timely communication
• Enable Retail Execution Through Clear Communication by providing retail teams with required merchandise updates, shipment details, and operational support
• Execute Promotional & Pricing Updates by partnering with the buying team to activate promotions and set up discounts
• Manage Clearance & Inventory Optimization Tasks by coordinating clearance actions and collaborating with buyers and retail partners
• Enhance Digital & Menu Experience by assisting in menu customization, digital accuracy audits, and data infrastructure workflows
• Support Merch Ops Process Improvements by developing and refining scalable processes
• Monitor Trends & Insights by tracking category, retail shipment, and industry trends

Requirements

• Highly motivated, self-directed, innovative, and able to work independently or among teams
• Adapts and thrives in a demanding, fast-paced environment
• Possesses a high level of critical thinking
• Operates with a high level of professionalism and integrity
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
• Must have a solid understanding of the Cannabis laws, rules, and regulations
• Must pass any and all required background checks
• Must be and remain compliant with all legal or company regulations for working in the industry
• Must be a minimum of 21 years of age

Benefits & Perks

• Competitive pay range based on experience, qualifications, and/or location
• Eligibility for a discretionary annual incentive program driven by organization and individual performance

Job Details