Manager, eCommerce Merchandising

Job Description

Key Responsibilities

• Develop site merchandising strategies across Desktop and Mobile sites
• Oversee successful execution of all tactical website merchandising plans
• Identify key trend forecasts, define the story-telling roadmap, and use key functionalities to enhance the customer journey
• Utilize reporting data and analytics to identify opportunities that improve category and market performance
• Create actionable site merchandising plans or make in-season adjustments to drive growth
• Make recommendations for site enhancements to improve the customer experience
• Use data and impact analyses to create roadmaps for site functionality improvements
• Identify AB Testing opportunities to drive innovation and optimization
• Manage the creative development process for seasonal refreshes
• Partner with Product Merchandising/Buying to ensure product goals and benefits are being translated onsite
• Monitor site health and performance through analytics and key metrics
• Partner with CRM team members on email, social, and paid marketing calendars
• Manage a team of 3-5 direct reports, providing ongoing feedback, training, and support

Requirements

• 6+ years of experience in site merchandising or ecommerce for a retail or consumer products brand
• Proven people management experience, leading a team of Specialist or Associate level employees
• A strategic thinker who understands consumer behavior, values the customer experience, and uses data and insights to support complex problem solving
• Analytical and process-oriented, comfortable making data-driven decisions
• Operationally minded and able to identify areas of opportunity and improvement
• Understanding of and experience with A/B testing fundamentals and implementation
• Experience with leading ecommerce platforms and tools
• Ability/interest in analyzing metrics/KPIs and transforming into online stories
• Superior verbal and written communication skills, and a strong team player
• Energetic, highly motivated, a self-starter with the ability to multi-task
• Knowledge of and/or experience with the Cannabis industry is a plus
• Bachelor’s degree in business or related field preferred

Benefits & Perks

• Competitive pay range
• Discretionary annual incentive program driven by organization and individual performance
• Opportunity to work in a dynamic and growing industry
• Remote work option

Job Details