Manager, Benefits

Job Description

Key Responsibilities

• Partner closely with the Director of Benefits on strategic initiatives, program development, and organizational benefits objectives
• Provide direct supervision, coaching, and professional development to Benefits Specialist
• Lead cross-functional project teams and collaborate on benefits-related projects spanning multiple departments
• Drive process improvements and operational excellence within the benefits function
• Serve as escalation point for complex benefits issues and vendor management relationships
• Partner with Director of Benefits to design, implement, and manage comprehensive employee benefits programs
• Oversee annual open enrollment process, including communication strategies, system updates, and employee education
• Ensure full compliance with federal benefits regulations including ACA, ERISA, COBRA, HIPAA, ADA, FMLA and all applicable state and local laws
• Prepare and file required regulatory reports and documentation
• Conduct regular compliance audits and implement corrective measures as needed
• Serve as primary benefits subject matter expert for employees and management
• Develop and deliver benefits education programs and materials
• Resolve complex benefits issues and escalations

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field
• 5+ years of large-employer benefits administration experience
• 2+ years of supervisory or management experience
• Strong knowledge of state and federal benefits regulations
• Experience with benefits compliance testing, auditing and reporting
• Proficiency with HRIS systems, benefits administration platforms and vendor file management
• Experience managing vendor relationships
• Knowledge of state-specific benefits and leave laws
• Advanced data aptitude and attention to detail with advanced Excel capabilities
• Excellent analytical and problem-solving skills
• Strong attention to detail and ability to manage multiple priorities
• Exceptional written and verbal communication skills

Benefits & Perks

• Competitive pay
• Discretionary annual incentive program driven by organization and individual performance

Job Details