Lead PCA

Job Description

Key Responsibilities

• Inspire and motivate teams
• Oversee staff and ensure exceptional customer experience
• Support training and development of team members
• Promote selling and service skills to achieve sales goals
• Partner with managers on goal setting and performance objectives
• Assign and oversee daily tasks
• Communicate daily specials and operational updates
• Intervene and de-escalate customer concerns
• Hold staff accountable for policies and standards
• Ensure store maintenance and upkeep
• Uphold security and safety measures
• Participate in employee development and performance reviews
• Identify business opportunities and develop action plans
• Perform sales transactions and manage inventory
• Assist customers with product selection
• Maintain knowledge of products and industry trends

Requirements

• Leadership and management experience
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
• Knowledge of cannabis products and industry trends
• Basic math skills and attention to detail
• Ability to lift up to 25 pounds and stand for long periods

Benefits & Perks

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Discounts on products and services
• Paid time off and holidays

Job Details