Key Account Manager

Job Description

Key Responsibilities

• Serve as the main point of contact for brand partners, maintaining trust and delivering proactive support
• Identify opportunities to upsell Nabis services, Marketplace programs, co-marketing placements, and operational tools to increase brand success
• Help brands expand their SKU count, category presence, promotional engagement, and Marketplace visibility within the Nabis platform
• Advise brands on catalog optimization, pricing alignment, promotions, and retailer engagement trends
• Present insights on SKU velocity, Marketplace behavior, order patterns, and operational performance
• Support BD and Sales teams with brand-specific initiatives, demand generation, and new channel opportunities
• Partner with Operations and Accounting on inventory issues, inbound coordination, compliance needs, and invoices
• Assist brands in executing co-marketing placements, homepage features, and promotional campaigns
• Resolve Marketplace listing errors, pricing discrepancies, order escalations, and operational blockers
• Align with Accounting, Support, Product, and Ops to deliver a cohesive partner experience
• Maintain clean brand configurations, attributes, pricing, and contact information
• Support agreement renewals and prepare partners for ongoing engagement or expansion

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field preferred
• 2–4 years in account management, partner success, marketplace operations, sales support, or CPG
• Exceptional relationship management, strong communication, data fluency, and the ability to manage multiple accounts
• Proactive, detail-oriented, strategic, and collaborative
• Must be at least 21 years old
• Local to California and able to travel regularly to our office, client sites, and in-person events

Benefits & Perks

• Base salary of $72,000 - $75,000
• Eligible bonus
• Medical, dental, vision benefits
• 401k
• Flexibility and autonomy to drive your work
• Opportunity to be part of the fastest-growing cannabis startup in the U.S.
• Fully remote, high-impact, high-ownership role

Job Details