General Manager

Job Description

Key Responsibilities

• Meet or exceed goals related to total store sales, profitability, and operational excellence
• Forecast and adjust payroll to maximize productivity, achieve sales & payroll goals, and complete workload
• Build a team that embodies the PharmaCann brand by delivering exceptional service and driving customer loyalty
• Review and interpret financial and operational reporting regularly, including store visit and audit results
• Identify underperforming metrics and develop strategies to improve and grow the business
• Create and ensure a cohesive work environment
• Attract, hire, and retain a diverse team of top talent
• Train, coach, and develop direct reports using company programs, tools, and resources
• Model an environment of open communication by sharing enterprise strategy and corporate messaging to associates
• Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction

Requirements

• Minimum 21 years of age
• Bachelor’s in business or operations management or a related field preferred
• 5 + years of managerial experience preferably in a retail-based industry with a customer-centric approach
• 1+ year PharmaCann Management experience will be considered
• 2+ years Dispensary Management experience will be considered
• Demonstrated ability to achieve individual selling goals and metrics
• Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
• Comfortable and confident in making decisions and mediating conflict within a team environment
• Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
• Exceptional interpersonal, communication and customer service skills
• Ability to identify top talent and train/develop/retain great people
• Proficient in windows - based software such as Excel, Word and Outlook
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check

Benefits & Perks

• Competitive salary
• Opportunity to work in a rapidly growing industry
• Comprehensive training program
• Professional development opportunities
• Collaborative and dynamic work environment
• Discounts on company products
• Opportunities for advancement

Job Details