Full-Time Floor Lead

Job Description

Key Responsibilities

• Represent Revolution’s core values: Community, Accountability, Revolutionary, Excellence (CARE)
• Supervise dispensary operations
• Consistently provide exceptional customer service
• Intake customers and capture mandatory documents based on state regulatory requirements
• Conduct one-on-one customer consultations
• Electronically file and organize documents
• Answer telephone calls, schedule appointments as necessary, and support all other administrative functions
• Accurately utilize point-of-sale system
• Accurately perform daily audits
• Adhere to standardized operational procedures including safety & security protocols
• Continually develop and maintain in-depth cannabis product knowledge
• Ensure understanding of the local Cannabis Program and Federal Laws regarding cannabis
• Comply with all security and legal requirements
• Ensure a well-maintained and welcoming dispensary environment
• Supervisory cash management handling skills/abilities
• Key holder opening/closing duties
• Prepare for state inspections
• Lead customer opportunities such as conflict resolution
• Arrive as a team player ready to take on any duties assigned by the Manager

Requirements

• Passion for cannabis and motivation to continually develop knowledge
• Ability to provide exceptional customer service
• Strong administrative and operational skills
• Ability to work in a fast-paced, highly regulated retail environment
• Strong knowledge of cannabis products
• Understanding of local Cannabis Program and Federal Laws regarding cannabis
• Ability to comply with all security and legal requirements
• Reliable attendance and punctuality

Benefits & Perks

• Opportunity to work in a dynamic and growing retail environment
• Chance to develop knowledge and expertise in the cannabis industry
• Competitive compensation and benefits package
• Opportunity to work with a passionate and motivated team
• Professional development and growth opportunities

Job Details