Front of House Supervisor

PharmaCann

Denver, CO RiNo • Full-Time 💰 $21/hour

Posted 1 weeks ago • 1 views

Job Description

PharmaCann, Inc. is seeking a Front of House Supervisor to join their team in Denver, CO. The successful candidate will be responsible for supervising a team that develops, implements, and continuously improves all quality, training, customer experience programs, cash reconciliation, and at times the check-in department to improve accuracy and operational initiatives. The ideal candidate is a business process-oriented professional with demonstrated success in leading continuous improvements that enhance efficiency and/or customer/patient experience.

Key Responsibilities

Drive high customer experience standards
Lead a world-class customer service program
Work closely with Managers and Supervisors to exceed sales volume and KPI goals
Comply and audit cash procedures
Directly supervise the check-in/camera assigned team
Uphold company standards for merchandise presentation
Deliver results and strategic direction by ensuring day-to-day operations run smoothly
Communicate, work closely, and successfully collaborate with Managers and Supervisors
Support the implementation of operational policies, standards, and procedures for retail staff

Requirements

Minimum 21 years of age
Bachelor's Degree in business, operations management, or a related field is preferred
Store leadership experience preferred
Minimum 2 years' experience in a customer service related field
Skilled in Google and/or Microsoft Office Suite
Knowledge of retail technology platforms and systems
Proven ability leading teams
Valid Driver's License and ability to successfully pass a Motor Vehicle background check

Benefits & Perks

Competitive hourly rate
Opportunities for career advancement
Collaborative and dynamic work environment
Comprehensive training program
Discounts on company products
Opportunities for professional growth and development

Job Details

Job Type

Full-Time

About PharmaCann

PharmaCann

Cannabis Cultivation

PharmaCann is one of the country's largest vertically integrated cannabis companies, improving people's lives through cannabis since 2014. By investing in people, practices and infrastructure, PharmaCann shapes a wellness-focused industry through effective, affordable and trusted products. They operate cultivation centers, retail dispensaries (LivWell and Verilife brands), and a corporate office.

Chicago, IL

2000+ employees employees

Founded in 2014

https://www.pharmacann.com

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