Floor Supervisor - Full Time

Job Description

Key Responsibilities

• Assist store manager in reaching all store objectives daily
• Oversee all cash functions and perform all duties including opening and closing procedures
• Monitor and encourage team members to meet the company's service standards
• Proactive in solving customer concerns and escalations
• Ensure customer satisfaction and promote a positive work environment and team morale
• Train new team members and coach on KPIs and sales goals

Requirements

• Must be 21 years of age or older and pass a background check
• High school diploma or GED required
• 0-2 years of retail experience required, key holder experience preferred
• Trustworthy with highly confidential materials and information
• Minimum two years experience in retail customer service
• Professional knowledge and working experience of cannabis products from a regulated retail or medical distribution center are highly preferred
• Superior organizational skills, detail-oriented with the ability to work independently

Benefits & Perks

• Employee Discount
• Paid-Time-Off
• Health, vision, and dental insurance
• 98Point6 (remote primary care)
• 401k with 4% matching (100% vested immediately)
• Employee Assistance Program
• Paid Parental Leave
• Life Insurance
• Short & Long Term Disability
• Flexible Spending Account
• Wellness Program

Job Details